HAORIE

SELF-THOUGHT ARTIST | SHE/HER | AVERAGE COFFEE ENJOYER

TERMS OF SERVICE

I. GENERAL TERMS

  • All drawings will include a subtle signature that you may not remove.

  • Prices are subject to change based on demand.

  • I have the right to reject any order that I do not feel comfortable drawing for any reason.

II. WHAT DO YOU GET

  • Sketch and/or final sketches that you must accept before I continue the work.

  • High resolution of the artwork (350 DPI). Canvas may vary depends on the order.

  • The PSD File and nice looking email where you'll received the artwork.

III. PAYMENT

  • I only accept payments from both USD and Philippine PESO can be paid through PayPal or GCASH.

  • I do not start on commissions until the FULL price is paid up front, unless the commission work is worth $30 or over.

  • If the commission price quoted is $30 or higher, I will require at least half payment to be made before I start the commission. The final files will not be delivered to you until you have paid the rest!

  • DON’T send me any payment before I have agreed to give you a slot and requested you to send me the payment. I will send you an invoice which will indicate the time you will need to pay.

IV. PROCESS & DELIVERY

  • I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (See VI. Refunds and Cancellation)

  • During the review / revision, you will see work-in-progress and these images will usually include a watermark.

  • I will be in touch with you to get approval of the sketches during (1) rough draft sketches to establish an idea of pose and / or layout of background and (2) Initial stages of coloring to make sure colors are correct and no changes are needed before I lay out final details.

  • The time it takes to finish your commission can vary from 3 days – 3 weeks depending on factors such as the complexity of the commissioned piece, the time it takes to go back and forth with revisions, and other work. There is a possibility, although rare, when I will have to pause your commission due to health issues or other emergencies. When / if this happens, I will let you know ASAP.

  • Additionally, I will try to give you an estimate of the remaining time it will take to finish it.

  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know ASAP.

  • Once the piece is finished you will receive the full-resolution image. Note that there is no physical product.

V. COPYRIGHT / USAGE POLICY

I, Haorie (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

  • Promote myself with it anywhere

  • Publish books with it (artbooks, etc.)

  • Display it everywhere to my liking (website, social media, etc.)

  • Post it wherever I want

The following is considered copyright infringement:

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

  • Print the artwork and claim the character(s) as their own, but not the artwork itself.

  • Use the artwork to promote themselves. Crediting me as the artist is very appreciated as it helps me gain exposure!

  • Use the artwork on their YouTube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

The following is considered copyright infringement:

  • Reproducing/using the copyrighted artwork commercially – means making money off it in any way. Please see the Commissions Terms of Service – Commercial Use page if you want something done commercially and own the rights to the artwork.

  • Claiming the artwork as your own

  • Removing my signature from the artwork

  • Altering the artwork without my consent

I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

VI. REFUND / CANCELLATION POLICY

  • The buyer is not allowed a refund once I start working on the commission.

  • If for any reason I am unable to start your commission you will receive a full refund.

  • If you cancel your order before I start it, you can get a full refund.

  • If you are getting a refund, do not request a PayPal charge-back. I will transfer the money back to you myself.

  • If the buyer breaks any of the points stated above they will lose all the before-mentioned rights to the artwork commissioned by me, Haorie (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.

VII. CUSTOMER SATISFACTION

  • I will do everything I can to make my customers happy!

  • If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

  • I am willing to change some of my terms for you if you ask before I start on your commission. For example, if you do not want me to post your art anywhere, we can discuss this. Just ask ♡

PORTFOLIO

Here are some of my recent works and commissions! ( ◜‿◝ ) ♡